bola77 Privacy Policy
This page describes what we collect when you use bola77 and how we keep that data protected. When you open an account, deposit funds via DANA or e-wallet, place a bet on Liga 1, or play live blackjack, you share information with us—your email, identity documents, payment details, and gameplay history. We hold that data in encrypted storage and process it only to operate our service, comply with local law, and prevent fraud.
We operate bola77 in jurisdictions where applicable law permits gaming services. Your privacy rights depend on where you access our platform and which regulations apply. This policy sets out how we collect, use, and protect your personal data. If you have questions about our practices, our support team responds via live chat or email during standard business hours in Jakarta.
What we collect and how we use it
When you create a bola77 account, we collect your full name, date of birth, email address, and mobile phone number. These details are required to verify your identity and enable account recovery. We also collect payment information—the bank account or digital wallet (DANA, e-wallet, mobile banking, local payment, online payment, or direct bank transfer via e-wallet, mobile banking, local payment, online payment) you use to fund your account.
We store copies of identity documents you upload during account verification—your national identity card, passport, utility bill, or bank statement. We use these to confirm that you meet our age and residency requirements and to comply with anti-money-laundering (AML) regulations. Our document processing team reviews submissions within two business days; we keep scanned copies encrypted on servers located in regulated data centres.
- Account data
- Name, date of birth, email, phone, address—used for account setup and verification.
- Financial records
- Deposits, withdrawals, and transactions—kept to reconcile accounts and detect fraud.
- Gameplay logs
- Bets placed, live dealer sessions, game results—stored for game integrity and dispute resolution.
- Technical data
- IP address, device type, browser version—collected to detect abuse and optimise platform performance.
We do not sell your personal data. We share account information only with payment processors, identity verification vendors, and legal authorities when required by local law. Our payment partners (banks and digital wallet providers) receive only the minimum data needed to process deposits and withdrawals. These processors are contractually bound to keep your data confidential.
Your rights and our commitments
We keep your bola77 account data for as long as you maintain an active account and up to seven years after closure for regulatory and dispute purposes. You have the right to request a copy of the data we hold about you, to request corrections if information is incorrect, and in some jurisdictions to request deletion of your data (subject to legal hold requirements). To exercise these rights, contact our support team via live chat at bola77, email, or account messaging. Response times average four to six hours during business hours (09:00–22:00 Jakarta time).
We use encryption (TLS 1.2 or higher) to protect data in transit. Our servers sit in regulated data centres with access controls and regular security audits. We do not use your email or phone number for marketing without your consent; you may opt out of promotional messages at any time through your account settings or by contacting support.
Our use of cookies and tracking technology is limited to session management and fraud prevention. We set a session cookie to keep you logged in to your bola77 account. We do not use third-party tracking cookies for advertising or behavioural profiling. You can disable cookies in your browser settings, but doing so may prevent login or cause features to malfunction.
We comply with local privacy regulations applicable in the jurisdictions where our services are available. If you have concerns about how we handle your data, you may contact your local data protection authority or reach out to our support team. This policy was last updated in 2024 and may change as we update our infrastructure or respond to new regulations. We will notify you of material changes via email to your registered address.